Since 1930, BBINƱ has grown from a single store into the largest employee-owned grocery chain in the United States. We are thankful for our customers and associates and continue remaining deeply dedicated to customer service and community involvement, and being a great place to work and shop.
Currently, we are not able to service customers outside of the United States, and our site is not fully available internationally. (Our apologies!) But, the next time you travel to Florida, Georgia, Alabama, South Carolina, North Carolina, Tennessee, or Virginia—make sure you visit the store “where shopping is a pleasure” during your stay.
Upon your arrival, you may plan your grocery trips, find weekly savings, and even order select products online at .
If you no longer want to be a part of Club BBINƱ, you can opt out of Club BBINƱ .
At BBINƱ Super Markets, Inc. (collectively with or its affiliates, brands and subsidiaries, "BBINƱ", "we", “our”, “us” or any derivatives thereof), we are committed to protecting your privacy. We developed this Privacy Policy (the “Policy”) to inform you about how we treat the information that we collect about you in association with our websites, mobile applications, and other online and offline services (collectively, the “Services”). This Policy also describes your choices about the collection and use of your information.
Please read this policy carefully before you start to use our Services. By using the Services, you consent to our posted Terms of Use (the “Terms”) together with this Policy, which the Terms incorporate by reference. If you do not agree to our Terms with this Policy, or if you violate them in any way, your right to access or use the Services is terminated.
PLEASE SEE OUR TERMS REGARDING YOUR RIGHTS IN ANY DISPUTE INVOLVING OUR SERVICES, INCLUDING A MANDATORY ARBITRATION CLAUSE, AND A WAIVER TO A JURY TRIAL OR CLASS ACTION, THAT LIMITS YOUR RELIEF.
NOTE TO PHARMACY CUSTOMERS: Notwithstanding the disclosures in this Policy, all pharmacy activities that involve Protected Health Information (“PHI”) as defined under the Health Insurance Portability & Accountability Act and related laws and regulations (collectively referred to as “HIPAA”) are subject to our posted HIPAA Notice of Privacy Practices.
BBINƱ reserves the right, at any time, to modify this Policy. By continuing to use the Services following such modifications, you agree to be bound by such modifications. We will post our most current Policy on this page with the “last updated” date, and you should periodically visit this page to review it.
We may collect information about you by various means, including:
While operating our business, we collect a range of personal information. That information includes:
Please read below for more information about the information we collect.
You may be able to use some of our Services or conduct in-store business with us without providing any personal information to us. However, in order to take advantage of certain features, offerings, or other functions available in stores or on our Services, you may be asked or required to provide personal information. For example, depending on the feature or service you wish to access, we may ask you to register an account with us, provide identification, or otherwise collect information from you such as your name, address, e-mail address, telephone number, credit card information, household information, demographic information, and/or information about your interests. You can always choose to not provide us with the requested information; however, if you choose to not provide such information, you may not be able to engage in certain in store transactions or access or use certain features or functions of the Services. When you shop in our stores or on our website, we may collect information about the products or services you buy when you use a payment card, the BBINƱ App or enter a number at the register.
To the extent that you provide us with a mobile telephone number you hereby:
We may also receive information about you from other sources, including third parties that help us: update, expand, and analyze our records; identify new customers; collect information on our behalf; and prevent or detect fraud. We may also receive information about you from social media platforms websites and third-party applications, including but not limited to when you interact with us on those platforms, access our social media content, or use your social media login credentials to access our Services. The information we receive from these sources may include, but is not limited to, identifiers, demographics, education information, address information, Internet or other electronic network activity, and inferences about your preferences or other characteristics. The information we will be able to receive will be determined by the privacy settings, policies, and/or procedures of the applicable third-party platform, website or service.
When you use the Services, we or third-parties may use cookies and similar technologies to collect information about how you access, use, or otherwise interact with the Services, our emails, and online advertising. This information is collected for various reasons, including to help ensure that the Services continue to work correctly, to improve the Services, to support marketing campaigns (including targeted advertising), to understand our customers and how they use the Services, and to offer you a more personalized experience. The information collected may include technical information such as your IP address, the type of device or browser that you use to access the Services, the operating system on your device, the website or other online service that directed you to our Services, the URLs of the websites you visited before visiting our site, numeric identifiers for your mobile device, identifiers for advertising, identifiers generated from secure hash algorithms, session times and durations, how you use your mouse, keyboard, and other input devices to interact with the Services, and the content that you view on the Services. For more information about how this information is collected, please see our Cookies and Other Tracking Technologies section below.
When you access our Services via a mobile device, BBINƱ or its third-party service providers may collect various information, including the type of mobile device you use, the temporary or persistent device identifier associated with your device, the IP address of your mobile device, the device's operating system, the browser you use to access the Services, information about how you use the Services, and your device's location as described below.
You may be able to use our mobile applications to scan barcodes or take images of products or prescription bottles in order to create shopping lists or conduct transactions. To do so, our mobile applications may request permission to access your camera and photo files. Please note that some features of our mobile applications and/or Services may not be usable or available to you if you do not grant us such permission.
Our mobile applications and websites may also collect precise information about the location of your device after you permit us to obtain such information from technologies such as Bluetooth beacons, GPS, Wi-Fi signals, or cell tower signals. We may also use technologies to determine if you are shopping in one of our stores by relying on signals transmitted by your mobile devices. We collect this information to provide you with services, content and offers based on your location. For example, we may use our mobile applications to provide you with the location of nearby stores and deals available in those stores. You may be able to enable our Services to notify us when you enter one of our stores so that we can prepare any orders you may have or to let you know about the events and deals available in the store. To opt out of the collection of precise location or presence information, you can adjust the permissions on your mobile device or uninstall our mobile applications. BBINƱ has no control over your device’s settings. And adjusting these settings does not completely eliminate the ability of others to develop location information about your device.
We understand that the privacy and security of your health information is important to you. As noted above, when you shop or interact with our pharmacies, we have procedures in place to protect your health information in accordance with our BBINƱ Pharmacy Notice of Privacy Practices.
You may give us information about other people, such as the name and address of a gift recipient, or the name and contact information of someone who will pick up items for you at a store. We will only use this information for the specific reason you provide it.
We use the information we collect for purposes allowed by applicable laws, including to:
We may combine the information we collect from you with information that we collect from other sources. We may use and disclose non-personal, non-individual statistics or demographic information in aggregate form without restriction.
We may share any of the categories of personal information we collect in the following circumstances:
Where appropriate, we will limit sharing of your information in accordance with the choices you have provided us and applicable law.
If you post comments, pictures, or other content via public forums that may be available on the Services, that information may be publicly available. The information may be searchable by search engines and copied or republished by third parties. We have no control over those third parties. Please think carefully before you post any information via the Services.
We offer you certain choices about what information we collect from you, how we use and disclose the information, and how we communicate with you. You may choose to:
To exercise your choices, you may:
If you opt-out using the directions and/or mechanisms provided in a specific type of communication, please be aware that you may only stop receiving that type of communication unless you exercise another option as described herein. Please note that if you request that your information no longer be used to provide you services, BBINƱ or its vendors may retain your information for BBINƱ’s business purposes, such as for backups, analysis, records of deletions, legal requirements, and data retention requirements or policies.
Pharmacy customers are entitled under HIPAA to exercise certain rights regarding PHI, such as access to records. For more information, please see the Pharmacy Notice Of Privacy Practices referenced above.
Virginia residents have additional privacy rights under applicable law. See the Virginia Privacy Notice for additional information.
By using the Services, you consent to our use of cookies, web beacons, and similar technologies, including those operated by third parties on our behalf. We use these technologies to receive and store certain types of information when you interact with the Services. The information obtained by using these technologies (including, but not limited to, the pages you visit on our website, which web address you came from, information about the devices and software you use, and the content you view) helps us in various ways, including, but not limited to, to customize your experience, improve the Services, learn what areas of the Services are of most interest to our customers, and troubleshoot any issues. In order to provide the best experience possible, we also use this information for reporting and analysis purposes.
Most web browsers are set to accept cookies by default, though you can manually disable the cookies feature of your browser. You should review the online documentation relating to your browser or consult with the provider of your browser for instructions on how to disable cookies. Please note that if you disable cookies on your Internet-enabled device, some parts of the Services may not function properly or offer you the same degree of personalization. In addition, you may be able to exercise choices regarding companies such as online network advertisers via certain third-party tools. Read more information about such choices at: http://www.aboutads.info/choices/.
We may also use technologies that let us know whether you viewed certain content, whether you viewed our emails or other electronic communications, and whether the advertising we place on the Services and other websites or mobile applications is effective.
One of the services we use to learn about how you and others use the Services is Google Analytics. You can learn more about how Google uses the information it collects at: https://www.google.com/policies/privacy/partners/.
Our digital properties are not designed to respond to “do not track” requests from browsers. Visit the following website, www.allaboutdnt.org, for more information on this developing area.
You can opt out of interest-based advertising from third-party providers who follow the Digital Advertising Alliance's Self-Regulatory Principles for Online Behavioral Advertising at www.aboutads.info/choices.
The Services may contain links to content or integrated content (like embedded videos) provided by third parties. The information practices of those third parties may differ from ours. You should consult the privacy policies of any third party that provides content that you access through the Services as we do not control and are not responsible for the information that they collect, use, or share. Because your web browser may obtain integrated content directly from third-party servers, the third parties may be able to collect information as if you had visited their sites directly. Some of the third parties that provide content on our Services or support our business by facilitating online advertising, analytics, or research may use technologies to track your online activities over time and across various websites and other online services.
BBINƱ uses administrative, technical, and physical safeguards designed to safeguard the information we collect via the Services. However, no information system can be 100% secure. We cannot guarantee the absolute security of your information. Moreover, we are not responsible for the security of information you transmit or receive via the Services over networks that we do not control, including the Internet and wireless networks. You are responsible for protecting the confidentiality of your username and password(s) and you hereby release BBINƱ from any liability related to your disclosure of your username and/or password(s) to any third party. BBINƱ reserves the right to suspend or terminate your account or to require you to change your username and/or password if BBINƱ believes they are no longer secure. We will make any legally required disclosures in the event of any compromise of personal information. To the extent the law allows us to provide such notification via e-mail or conspicuous posting on the Services, you agree to accept notice in that form.
We do not knowingly solicit or collect personal information from children under the age of 13 without parental consent. If you believe that a child under age 13 may have provided us with personal information without parental consent, please contact us.
Our Services are controlled and operated by us from the United States and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than those of the United States. Any information you provide through use of the Services may be stored and processed, transferred between and accessed from the United States and other countries which may not guarantee the same level of protection of personal information as the one in which you reside. However, we will handle your personal information in accordance with this Policy regardless of where your personal information is stored or accessed.
Please contact us if you have any questions about our Privacy Policy, our privacy practices, or if you would like us to update information or preferences you provided to us.